https://submit.symantec.com/websubmit/platinum.cgi Web Site Expected information_ First Name: Last Name: Company Name: Email Address: contact ID: File to Upload: (Please submit no more than 9 files in any zip file regardless of size. Total Size should not be greater than 10MB.) Symptoms: What symptoms are you seeing? - Increased email activity - Ports opened/used, and protocols used - Anti-virus software is being disabled - Files being deleted - Network traffic - Users being locked out of their accounts - Error messages - Blue screens - Registry keys being created